Refund Policy

This Refund Policy applies to paid subscriptions to PageChat. Canceling auto-renewal is different from requesting a refund.

You can cancel auto-renewal at any time. After you cancel, your subscription remains active until the end of the current billing period unless otherwise stated at checkout.

We may offer refunds in the following situations:

• 7-day guarantee (first purchase): within 7 days of your first subscription purchase, you may request a full refund if you are not satisfied
• Duplicate charges: if you are charged twice due to an error, we will refund the extra amount
• Extended outage: if the Service is unavailable for an extended period due to our failure, we may offer a prorated refund or account credit

If you are a consumer in the UK or EU/EEA, you may have a statutory right to withdraw from certain purchases within 14 days. For digital services, this right may be lost once you have asked for immediate performance and acknowledged that you will lose the right to withdraw, where applicable.

Nothing in this policy limits your mandatory statutory rights.

To request a refund, email us with the details below:

1. Contact: email feedback@page-chat.org
2. Include:
   • Account email
   • Order number or transaction ID
   • Reason for refund
3. Review: we will review your request and respond within a reasonable timeframe (typically within 2 business days)
4. Refund: if approved, the refund will be returned to your original payment method

If you have billing questions, please contact us before initiating a chargeback. We may deny refund requests that involve fraud, abuse, or violations of our Terms.

We may update this Refund Policy from time to time. We will update the "Last updated" date and may provide additional notice for material changes.

If you have questions about this Refund Policy, contact us:

• Email: feedback@page-chat.org
• Online support: https://page-chat.org/contact

We aim to respond within 2 business days.